Frequently Asked Questions
Yes, we definitely do!
At The Carpetman, we are delighted to offer free, no-obligation home consultations and measurements throughout Wells and the Mid-Somerset area.
Booking a home visit is the best way to ensure you find the perfect flooring. During our visit, we will:
Accurately measure your space to ensure a flawless fit .
Discuss your specific needs and answer any questions you might have.
Bring flooring samples directly to you, allowing you to see exactly how different options look with your own lighting and décor.
Yes, we do! To save you the time and hassle, we offer a convenient removal service. For an additional fee, our team will professionally uplift and responsibly dispose of your existing flooring. Simply mention this requirement during your consultation so we can accurately include it in your final quote.
Yes, we do! For your convenience, we offer a furniture moving service to save you the hassle. For an additional fee, our team will carefully move the furniture within the room while your new floor is being fitted. Simply mention this requirement during your consultation so we can accurately include it in your final quote.
We aim to get your new flooring fitted as quickly as possible! If your choice is in stock, we can typically install within 3 to 7 days of receiving payment. For special or bespoke orders, timelines can vary, but we’ll always give you a clear estimated fitting date as soon as you place your order.
Yes, they do! To give you peace of mind, all of our flooring products are backed by manufacturer warranties that reflect the high quality of our materials. These warranties typically cover manufacturing defects. Please note that the specific length and terms of the coverage will vary depending on the brand and type of product you select.